Terms of Service

1. Provider

These terms apply to IT consulting and software development services provided by ABDK Consulting OÜ, a private limited company incorporated in Estonia (registry code 14124319, VAT EE102009734), with registered address at Sepapaja tn 6, 15551 Tallinn, Lasnamäe linnaosa, Harju maakond, Estonia.

Contact: relations@abdkconsultingou.com / +372 51234033

2. Scope

These terms apply to all engagements between ABDK Consulting OÜ and its clients unless a separate written agreement explicitly supersedes them. Services include but are not limited to: custom software development, IT consulting and strategy, code review and quality assurance, system architecture design, API development and integration, and technical project management.

These terms do not apply to any consumer engagement. ABDK Consulting OÜ provides services exclusively to businesses (B2B).

3. Engagement and commencement

Services commence only upon a written agreement between ABDK Consulting OÜ and the client, specifying at minimum: the scope of services, the deliverables, the timeline and the fees. No services are commenced on the basis of a verbal instruction alone.

An enquiry submitted through the contact form on this website does not constitute a binding engagement. It is an invitation to begin a discussion.

4. Deliverables

The specific deliverables for each engagement are described in the individual engagement agreement. ABDK Consulting OÜ will use reasonable professional skill and care in producing those deliverables. We do not guarantee specific outcomes beyond the agreed deliverables.

5. Fees and payment

Fees are agreed in writing for each engagement before work begins. Payment terms are set out in the individual engagement agreement or the invoice issued for the work. ABDK Consulting OÜ is a VAT-registered entity (EE102009734) and invoices will reflect the applicable VAT treatment.

6. Intellectual property

Intellectual property rights in deliverables are agreed in the individual engagement agreement. Unless otherwise agreed in writing, ABDK Consulting OÜ retains ownership of any tools, frameworks or pre-existing materials used in the delivery of services, and grants the client a licence to use the deliverables for the purposes described in the engagement agreement.

7. Limitation of liability

To the extent permitted by applicable law, ABDK Consulting OÜ’s liability for any claim arising from or related to an engagement is limited to the fees paid by the client for the specific engagement giving rise to the claim.

ABDK Consulting OÜ is not liable for indirect, consequential, special or punitive damages, including but not limited to: loss of profit, loss of data, loss of business or reputational damage, arising from or related to any engagement, even if advised of the possibility of such damages.

8. Confidentiality

Both parties agree to treat as confidential any information disclosed by the other party that is marked as confidential or is reasonably understood to be confidential given the context. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.

9. Complaints

If you have a complaint regarding services provided by ABDK Consulting OÜ, please contact us first at relations@abdkconsultingou.com. We will acknowledge your complaint within five business days and aim to resolve it within thirty days. If a complaint cannot be resolved by agreement, it shall be referred to the courts of the Republic of Estonia.

10. Governing law and jurisdiction

These terms and any engagement agreement between ABDK Consulting OÜ and its clients are governed by the law of the Republic of Estonia. Any disputes that cannot be resolved by agreement shall be submitted to the exclusive jurisdiction of the courts of Estonia.

11. Changes to these terms

ABDK Consulting OÜ may update these terms from time to time. The current version is always published at abdkconsultingou.com/terms-of-service. Continued engagement with ABDK Consulting OÜ following the publication of a revised version constitutes acceptance of the revised terms.